Secure payment
Different payment methods are offered on our shop www.reikojeans.com. You can pay online, by credit card (Visa, Maestro, MasterCard) or by payment account (Paypal).
The payment is made during the validation of your order on our eshop. We do not offer payment by check or bank transfer.
- Payment with a gift card or a credit
If you wish to pay your order with your gift card or your credit, you just have to enter the code "coupon/credit" in the box of your basket.
Your order is lower than the amount of your gift card or credit?
If you pay your order with your credit or gift card and the amount of your order is less than the amount of your credit/gift card, the remaining amount will be automatically credited either:
-In a second credit note with the amount of the difference
-On your gift card directly, it will now have the amount of the difference.
Would you like to offer a gift card? Go HERE.
- Credit card payments secured by Payplug
The payment by credit card on www.reikojeans.com is 100% secured by our partner Payplug.
We do not have access to your credit card data, and only the information related to your order is communicated to us.
When you do a purchase on our eshop with your credit card, you are directed to our PayPlug payment page which is fully secured thanks to the HTTPS protocol. The payment process is therefore carried out directly on the secure PayPlug server.
The sensitive data, such as the number of bank card and its expiry date, are entirely encrypted and protected thanks to the TLS protocol. The exchanged information cannot be intercepted in clear, neither by a third party during the transaction, nor by PayPlug once the transaction is over.
- Payments by Paypal
The payment by PayPal on www.reikojeans.com is made from our online store only.
During the payment you will be automatically directed to the PayPal secure payment platform. We do not have your bank details at any time.
- Refused payments
It is possible that your bank refuses the validation of your transaction. In this case, we advise you to check the limit of your account and the correct entry of your bank details. If a transaction is invalid, we recommend that you contact your bank and inform them.
In the case of a refused payment, your order will not be validated and the products will not be reserved.
Debit of your bank account
Your bank account will be debited directly at the validation of your order. Your order is considered validated as soon as you see it appears on your customer area in the "my orders" section.
If any problem arises on your order is subject to a refund, your account will be credited within 48 hours.
Invoices
You have the possibility to consult your invoices on your customer space, in the heading "my orders". You just have to click on the concerned order to download them. In the case of a refused payment, your order will not be validated and the products will not be reserved.